Mobile / Sports
These terms set out how your tvk66 account works — what we provide, what you're responsible for, and how we handle your activity on the platform. Read them before you complete registration, because using the account means you've accepted what's written here.
These terms apply to every interaction you have with tvk66 — from the moment you open the registration page through to any withdrawal request you submit. They cover account creation, deposit and withdrawal activity including transactions made through Upay and Bank Transfer, your use of the game lobby, and how we respond to disputes or account queries. They do not override any legal obligation you have under your local law. Access to the platform and eligibility to use it depend entirely on the laws that apply in your region — we do not confirm legal status on your behalf, and you are responsible for checking that. Where a section of these terms conflicts with a specific information or separate policy document published in your account area, the more specific document applies to that narrow situation. We may update these terms when our services change. When that happens, we will notify you through your registered account. Continuing to use the platform after a notified update means you accept the revised version. Payment context: transactions via Upay or Bank Transfer are subject to both these terms and to the conditions of those payment services.
Not every part of your account session falls under the same rule. Here is a clear breakdown of what this policy covers and what sits outside it.
Your login session, registration data, password resets and device continuity across mobile and browser are fully within this policy. Any access issue should be raised with our support team using the routes listed on the site.
Deposits and withdrawals processed through Upay or Bank Transfer are covered here. The limits, verification steps and processing instructions displayed in your account wallet at the time of the transaction are part of these terms by reference.
Games, odds, lobby displays and any published notices within the platform fall under our content terms. RTP information is shown only where the game or studio exposes it — we do not add figures that the provider has not published.
Payment providers, game studios such as PG Soft, Spadegaming and Habanero, and any external link you follow from the site operate under their own terms. We are not responsible for what those services do once you leave or transact through them.
These terms are not one-sided. You have concrete actions available to you at any point while your account is active. If you want to review your transaction history, open the account wallet section — every deposit and withdrawal processed through Upay or Bank Transfer is logged there with a timestamp. If any account detail is wrong — name, contact address, payment method linked — you can correct it through the account settings page; for changes that require identity verification, follow the steps shown on that screen. If you have a question about how a term applies to your situation, raise it with our support team before acting on an assumption. We will respond through the channel you used to contact us. If you want to close your account, submit a written request through the support route and we will confirm the steps. We do not charge for account closure requests, and your transaction records remain accessible for a period after closure as required by our data retention practice.
Your full transaction log is in the account wallet area. Every Upay and Bank Transfer entry carries a date, amount and status — check this before raising a dispute.
Name, contact and payment details can be updated in account settings. Some changes require identity verification; the screen will show you exactly which fields need it.
If a term is unclear, contact support before you act on a guess. We handle policy questions through the same channels as account queries — live chat or the contact form.
Submit a closure request in writing through support. We confirm the steps, process it promptly, and retain your transaction records for the period our data policy requires.
If any part of these terms raises a question, use the routes below. We do not publish support hours we cannot confirm, and we do not name channels that are not visible on the site. Use the channel that suits how you're accessing the platform right now.
The live chat widget is available from any page on the site. Use it for fast account or policy questions — type your query and a team member will respond in the same window.
For written policy requests — account closure, record access, formal disputes — use the contact form in the support section. Include your registered account detail so we can locate your record quickly.
The help centre in your account area covers common terms questions with step-by-step context. Check it first if you want a quick answer without waiting for a reply from the team.
These are the practical standards we hold ourselves to when it comes to your account data and how we manage policy changes. No invented claims — just what we actually do.
We collect only the account data needed to operate your session, process transactions and respond to support requests. We do not sell account data to third parties. What we collect and why is explained in the privacy policy linked from your account.
Your account is secured through the login credentials you set at registration. If you believe your credentials have been compromised, contact us through live chat or the contact form immediately — do not wait for your next session.
Transaction records and account data are retained for the period required under our data retention practice. After account closure, your records remain accessible for that defined window and are then handled according to our deletion schedule.
When these terms change, we notify you through your registered account before the update takes effect. The notification will describe what changed and when. Your continued use of the platform after that date confirms acceptance.
These are the questions we get asked most about how the terms work. If yours is not covered here, contact support through the live chat or contact form.
Yes. Every deposit and withdrawal you make through Upay or Bank Transfer is subject to these terms as well as the conditions of the payment service you use. The specific limits and verification steps shown in your account wallet at the time of the transaction form part of the agreement.
We will notify you through your registered account before any update takes effect. The notification will state what changed and the effective date. If you continue using the platform after that date, you are accepting the revised terms. If you disagree, you can request account closure through support.
Access and eligibility depend on your local law and the eligible regions we serve. We do not confirm legal status on your behalf. Check the rules that apply in your location before registering or depositing. These terms do not override any legal obligation you have under local law.
Open the account wallet section and locate the transaction entry — it will show the date, amount, method and status. If something is wrong, raise a dispute through the contact form and include the transaction reference shown on screen. We will investigate using the logged record.
Go to account settings and update the relevant fields. Some changes — particularly those tied to identity verification — require you to follow the steps shown on that screen. If you hit an obstacle, contact us via live chat and we will walk you through what is needed.
Your transaction records and account data are retained for the period our data retention practice requires after closure. Once that window passes, the records are handled according to our deletion schedule. The full details are in the privacy policy linked from your account area.